標題: Although these methods [打印本頁] 作者: khatija458 時間: 2023-12-21 16:43 標題: Although these methods
Buyer Persona The basic idea of the empathy map probably sounds familiar to you, because the concept of the Buyer Persona is also about understanding your target customers develop. are very similar, there are still fundamental differences that we will show you here. Empathy Map vs Buyer Persona The buyer persona The buyer persona is a fictitious ideal customer that you imagine in order to make your target group more tangible.
The prototype is described extensively and used as a basis. Unlike the Empathy Map, this concept is based on qualitative and quantitative data. Above all, demographic and Phone Number List psychographic characteristics are taken into account in the analysis. The Empathy Map The Empathy Map instead pursues an emotional approach, because here the customer should be understood on an emotional level. The focus is not on data analysis, but on seeing the world through your eyes and understanding your feelings.
When is which method suitable? Neither of the two methods is fundamentally better than the other, but are suitable in different situations. A big advantage of the Empathy Map: it is created quickly. One meeting is enough to gain insight into your target group or target groups and get an emotional picture of the customer. The creation of buyer personas, on the other hand, is quite time-consuming and due to the large volume of data, there is a risk that you will get lost in irrelevant details that are not helpful to you.
